Contest Terms & Conditions
1. About The Contest.
a. The Sunfeast Bounce Contest (“the Contest”) is sponsored by ITC Limited (“ITC Limited”).
b. The Contest is being organized, managed and administered by Premier Sales Promotions Private Limited (“Bigcity”).
c. Consumers participating or seeking to participate in the Contest shall individually be referred to as “Participant” and collectively as “Participants”.
d. Participation in this Contest is purely voluntary. By participating in this Contest, each Participant is deemed to have accepted the complete terms and conditions of this Contest available on https://sunfeastbounce.in/ (Contest Website") as well as the decisions of ITC and/or BigCity which are final and binding in all matters related to the Contest. Successfully entering the Contest and winning a prize/prize(s) is subject to all requirements set forth herein.The Sunfeast Bounce Contest shall be live from 00:00 hours on 18th November 2022 and shall close on 14th February 2023 at 23:59 hours (“Contest Period”). A day for the requirement of the Contest Period is 00:00 hours to 23:59 hours of a particular day. Time of participation will be defined as the time at which the entry is received through the SMS mode of participation at ITC LIMITED computer
e. The Contest is subject to all applicable central, state and local laws and regulations.
f. This Contest is applicable Pan India.
g. Purchase of the pack is not necessary to participate in the Contest.
h. ITC LIMITED may delete or add any of the terms and conditions of the Contest , at any time at its absolute discretion, without advance notice and/or assigning any reason thereof. All decisions of ITC LIMITED in respect of the Contest and the prizes therein will be final, binding, and conclusive.
i. The contest shall run on the following packs of ITC Sunfeast Bounce (Hereinafter referred as ‘Packs’)
Pack 1: Bounce Crème Orange Rs. 5 – 32g
Pack 2: Bounce Crème Choco Rs. 5 – 32g
a. The Contest is open only for Indian citizens who are currently residing in India. Participants below the age of 18 can participate only with the consent of their parent(s)/legal guardian.
b. In addition to the other eligibility criteria contained herein, the Participants (or their parents/legal guardian if they are below the age of 18 should have a government approved photo ID proof, namely, passport, voter card, or driver’s license that is valid during the Contest Period, a copy of which will have to be submitted at the request of ITC, without which the Participant will be disqualified from the Contest.
c. The following persons are not eligible to participate in the Contest- employees, contractors, directors and officers of ITC, its subsidiaries and affiliated companies, distributors, Web design, advertising, fulfilment, judging and promotion vendors involved in the administration, development, fulfilment and execution of this Contest (collectively, “Promotion Parties”) and the immediate family members (spouse, parent, child, sibling, grandparent, and/or “step”) of such persons
3. How to Participate:
a. Purchase of the Pack is not necessary to participate in the Contest. The Participant, as a pre-requisite to participate in the Contest may obtain a Participation Code on www.sunfeastbounce.com or use the Batch Code on the label of the Pack.
b. A Participant can participate in the Contest by sending an SMS in the following format to 70906 70906: ‘Batch Code/Participation Code
c. Participants can send SMS with 180 characters to participate in the Contest.
d. Participant can enter any number of times during the Contest period from a mobile number.
e. Incomplete and invalid entries which are not in the format specified above will not be considered a valid entry.
f. Participants who are below 18 years of age are required to share a consent letter from their parent(s)/legal guardian along with their entry, for their entry to be treated as valid.
g. Entries must inter alia comply with the following guidelines:
i. All Entries submitted must comply with these Terms & Conditions of the Contest website;
ii. Cannot be sexually explicit or suggestive, violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, or contain nudity.
iii. Cannot promote alcohol, illegal drugs, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message;
iv. Cannot be obscene or offensive, endorse any form of hate or hate group;
v. Cannot promote terrorist acts such as providing instructions on how to assemble bombs, grenades and other such weapons or provide instructional information about illegal activities;
vi. Cannot defame, misrepresent or contain disparaging or slanderous remarks about ITC, its customers or its products, or other people, products or companies;
vii. Cannot contain trademarks, logos or trade dress owned by others (except ITC’s trademarks, logos or trade dress of Bounce), or advertise or promote any brand or product of any kind (except ITC’s products marketed under the brand Bounce), without permission, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses;
viii. Must be original and cannot contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art, stills, or images published on or in television, movies, the Internet or other media, except such materials owned by ITC) without permission and cannot be plagiarized from any source;
ix. Cannot contain background artwork, unless it is an original work of the Participant;
x. Cannot communicate messages or images inconsistent with the positive images and/or goodwill to which ITC wishes to associate;
xi. Cannot depict, and cannot itself, be in violation of any law.
xii. Participants making statements which are contrary to existing law, bye-laws, public policy or established good practices shall be disqualified from further participating in the Contest.
h. By submitting an entry the Participant warrants and represents that it: (a) is the Participant’s original work, (b) has not been previously published, (c) has not won previous awards, (d) does not infringe upon the copyright, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; ( (f) and that publication of the entry via various media including Web posting, will not infringe any third party rights. The Participant will indemnify and hold harmless ITC and the Promotion Parties from any claims to the contrary.
i. By entering, the Participant acknowledges that ITC has no obligation to use or post any entry submitted by the Participant.
j. ITC LIMITED and the BigCity shall not be responsible for (including but not limited to):
i. For any SPAM generated messages
ii. For the Operator Code not being displayed on the user's mobile phones
iii. For any SMS message delivery failures
iv. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason
v. If the participant has registered himself to the DND of the telecom provider/ the participant has registered with National Do Not Call Registry.
vi. Participant has specifically requested for not receiving messages for the specific campaign
vii. Other conditions beyond its reasonable control
viii. Any SMS not deliverable due to changes in TRAI policies / Telcom operator policy.
4. Selection of the Winner.
a. Any Participant can win a max of 1 prize during the Contest Period from a mobile number, per email, per address and per house hold. Any Participant of the Contest who wins any one of the prizes during the Contest Period shall not be eligible to win any further prizes
b. Participants will be selected by the BigCity based on the uniqueness and creativity of the responses of the question to ‘ I LOVE BOUNCE BECAUSE …..’ (“Winners”). The winning entries will be chosen from PAN India. The decision of the BigCity will be final and binding in this regard.
i. Football Winners: During the Contest Period, 1800 winners will be selected to win a bounce branded football (“Football Winners”). Therefore, there will be a total of 1800 of such Football Winners during the Contest period.
ii. International Trip Winner: During the Contest Period, 1 Participant will be selected for an International Trip to Europe with a family of a maximum of four members (“International Trip Winner”) (2 Parents with 2 kids who are related to the Participant by blood or relation).
d. Prizes will be given subject to the winner satisfying the verification process of ITC LIMITED and/or BigCity.
e. Entries received after the end of the Contest Period will not be considered.
f. The Prize cannot be transferred, exchanged or redeemed for cash. If the winner does not take the prize in the time and manner stipulated, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied. Any unclaimed prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
g. ITC LIMITED and/or BigCity shall provide the prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort, and ITC LIMITED and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Participant has any grievance with respect to the prize, he/she may directly contact the manufacturer.
h. The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.
i. ITC LIMITED or its Agencies shall not be liable for any loss or damage of the prize due to Act of God, Governmental action, Force Majeure circumstances and / or any other reasons which are beyond the reasonable control of ITC LIMITED / its Agency, and under no circumstances, ITC LIMITED shall be liable to pay any compensation whatsoever for such losses.
5. Contacting Winners:
a. Once the Winners are selected, BigCity shall process the Prize for the winner.
b. Football Winners: Winners will be sent an SMS with the link to the website. Winners need to visit the website, register using the mobile number that the Participant used to win the Contest and enter the complete shipping address with the Pin code within <78 > hours. In case the Winner fails to register within the given time duration, the entry will be considered forfeited.
c. International Trip Winner: A telephonic call will be attempted by BigCity to the International Trip Winner. In the event, the shortlisted winner's number is busy, unreachable, or he/she does not attend the call, two (2) more attempts will be made to reach the Participant on that day and/or the next day. If even on the third attempt, the Participant does not attend the call or is unreachable, the Participant's participation in the contest comes to an end and the Participant's entry stands canceled and the Participant becomes ineligible to receive the prize.
d. In the event the shortlisted winner attends the call on either the second or third attempt, BigCity will undertake procedure to mentioned in the Terms and Conditions – Trip to Europe
e. If any shortlisted International Trip Winner remains unreachable on the third attempt or is not interested in continuing in the Contest or is otherwise ineligible to participate, BigCity shall contact the next two (2) Participants who have been shortlisted basis the answer of the Participant to the question I LOVE BOUNCE BECAUSE… In the event that none of the three Participants who have been shortlisted for the International Trip Winner are selected, then no prize shall be declared in respect of the Contest.
f. In case of a positive response from the shortlisted International Trip Winner, each such shortlisted International Trip Winner for the International Trip to Europe Trip will be required to send the following documents and collateral (“Participation Package”) on email, WhatsApp number as suggested in the verification call:
i. Copy of Address proof (Electricity bill or Mobile Bill
ii. Copy of PAN Card (Mandatory)
iii. Valid passport with at least 12 Months of validity from the date of travel for International Trip Winners and the three family members
g. Upon receipt of the Participation Package, ITC LIMITED or its Partner Agency shall scrutinize all documents. If all the documents submitted are in order and valid then the Participants shall be treated as Confirmed Winner.
h. No prize will be awarded if the information presented by the Participant(s) at the time of entering the contest is not factually correct.
i. The cost and expenses of postage shall be borne by the Participant himself. ITC LIMITED or the BigCity shall not be responsible for any accident or mishap or loss of the Participation Package by the Participant in transit.
j. The responsibility of ensuring that the Participation Package reaches the address as directed by ITC LIMITED or its BigCity lies solely with the Participants.
k. No justification/explanation for non-receipt of the Participation Package or any missing documents shall be accepted.In the event of death of the Confirmed Winner, no claim from the nominee or his/her legal heirs of the Confirmed Winner shall be entertained for receiving the prize
a. The Participant/s undertake and irrevocably and unconditionally permit ITC LIMITED to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
b. The Winners must, at the request of ITC LIMITED, participate in all promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to ITC LIMITED using their name and image in promotional material.
7. Intellectual Property:
a. All right, title and interest, including but not limited to the Intellectual Property Rights, in the promotional material(s) and in all responses received shall vest solely and exclusively with ITC LIMITED at all times. ITC LIMITED or any person or entity permitted by ITC LIMITED in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose, without any permission and or payment to the Participant.
b. All material submitted in connection with the Contest (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to ITC LIMITED upon submission and become the property of ITC LIMITED exclusively. ITC LIMITED may use the material in any medium in any reasonable manner it sees fit. Copyright in any such material remains the sole property of ITC LIMITED
8. General Terms and Conditions
a. No queries, claims, dispute, complaints or grievances shall be entertained by ITC LIMITED/ and or BigCity after 30 days from the date of the closure of the contest.
b. Wherever Gift Tax is applicable, the amount will be Bourne by the customer.
c. Nothing contained herein amounts to a commitment or representation by ITC LIMITED to conduct further Contests.
d. ITC LIMITED or any of its respective officers/employees/directors/agency shall not be responsible for delayed, lost, mutilated, corrupted or illegible documents etc.
e. ITC LIMITED or its agency accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, loss of SMS, loss of internet connectivity, unique codes, documents, demand drafts, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. ITC LIMITED or it’s agency shall not be liable for any consequences of user error including (without limitation) costs incurred.
f. If a Participant is dissatisfied with the Contest or the Contest rules and/or any content or any requirements of the Contest form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Contest.
g. The operational part of the scheme like the delivery of gift shall be managed by the ITC LIMITED or its partner agency; However, the promotional product will be distributed through ITC LIMITED Distributor/dealer.
h. All disputes arising out of or in connection to this scheme are subject to exclusive jurisdiction of the courts in Bangalore only.
i. Any consumer complaint with respect to this Contest shall be solely addressed to Bigcity at firstname.lastname@example.org .
j. The Contest shall be adjudged by Bigcity and the decision of Bigcity will be final and binding with regard to any dispute arising out of this activity. ITC Ltd is a sponsor for the Contest and its Prizes and its liability as sponsor shall be limited to funding of the Prizes set out in these T&Cs (subject to all terms and conditions mentioned herein). The Contest shall be operated and conducted by BigCity and shall administer all the necessary formalities and procedures to give effect to this Contest and shall be solely liable for the selection of Winner and distribution of Prizes and overall operation of the Contest.
k. None of the provisions of these terms and conditions shall be deemed to constitute a partnership or agency between any Participant and ITC/Bigcity and the Participant shall not have the authority to bind ITC in any manner whatsoever.
l. By sharing their personal information with Bigcity, the Participants consent to collection, storing, processing and use of personal information i.e. name, address, email, mobile phone number and other such information by Bigcity, its affiliates, associates, agents, contractors and other third parties as is required under this Contest. Personal information given by the Participants shall be used to deliver Prizes and for promotional activities by Bigcity, its affiliates, associates, agents, contractors as well as ITC. The personal information is being collected by Premier Sales Promotions Pvt. Ltd. having registered office at 10/4, Mitra Towers, Kasturba Road Bangalore 560001 and shall be retained by ITC Limited having registered office at 37, J.L. Nehru Road, Kolkata - 700071.
m. The Participants have an option of not providing the personal information as required under this Contest. The Participants also have an option to withdraw their consent in relation to usage of personal information during the Term of the Contest. In all such cases, the Entry of the Participant shall not be considered and Participant shall not be eligible for the Prize. The Participants may reach out to email@example.com for such withdrawals.
9. By participating in this Contest, the Participants acknowledge and consent to transfer and/or disclosure of their personal information by Bigcity to any third-party for providing services in relation to this Contest.
Terms & Conditions – (International Trip to Europe)
(a) 3 nights and 4 days Holiday Package for an International Trip Winner and 4 family members (2 adults and 2 kids) of the Winner in Europe inclusive of the Departure and Return air tickets (economy class) & stay in a 4-star category hotel or resort.
(b) Holiday Package is non-transferable and non-substitutable and under no circumstances will be exchanged with cash.
(c) Holiday Package does not include any additional costs (e.g. food & beverage, transportation cost except flight or other charges) that, if incurred, must be paid for directly to the hotel.
(d) Any additions to the Holiday Package will be borne by the Participant.
(e) Travel Dates are between 17th May 2023 till 22nd May 2023. Itinerary once confirmed cannot be changed under any circumstances.
(f) A confirmation letter will be issued to the Participant in the name of the applicant by Premier Sales Promotions Private Limited’s reservation office and all recipients are required to carry the original of the same to be produced at the time of check-in at the hotel. Once a confirmation letter is issued against a particular request, no changes thereafter will be entertained. Participant may also be asked for proof of identification upon arrival at the hotel to redeem the offer.
(g) Once confirmed travel dates, hotel dates, hotel type or venue cannot be changed under any circumstances.
(h) Premier Sales Promotions Pvt. Ltd. or ITC will not be responsible for approval or application for VISA, Passports and any other documents which the passengers may require travelling into a foreign country.
(i) Travel insurance is mandatory, which has to be acquired by the Participant at their own cost.
(j) All services including the airline seat availability, hotel & room category is subject to availability at the time of booking.
(k) Once we receive all passenger names, any request for change of names will not be accepted.
(l) Any additional costs to be incurred due to natural calamities, political disturbance, accidents or any unforeseen circumstances shall not be borne by BEIERSDORF INDIA PVT LTD or BigCity or ITC Limited.
(m) This Holiday Package will be utilized only by the person to whom it will be issued.
(n) The offer is non-transferable, non-assignable and cannot be sold, or redeemed for cash. There is no cash alternative to this offer and all reservations are strictly subject to promotional availability.
(o) ITC Limited and BigCity are not responsible for the management of the hotels, airlines and will accept neither liability nor claims for disappointment or dispute in relation to the management of the hotels.
(p) Except in the case of fraud, BigCity, its agents and distributors cannot be held responsible for the information supplied by the hotels including any information on their websites.
(q) This offer cannot be clubbed with any other offer available at the resort or hotel at the time of redemption or during booking.
(r) Monetary reward of International Trip to Europe will be subject to taxes (including Tax deduction at Source) as per prevailing taxation laws, and subject to fulfilment of documentation conditions
(s) Once the Winners are selected, BigCity shall process their Trip to the Europe subject to the fulfilment of the following criteria